Petcademy for Rehoming Platforms
Don't just make the match, make it last
Expert trainer support for families and adopters, by text.
Fewer failed placements
Adopters get expert help in the settling-in weeks, so more matches last.
Visibility into outcomes
Check-ins and feedback show how each placement is going after the match.
A platform people trust
Families and adopters feel supported on both sides of every rehoming.
Support without more staff
Expert trainers answer behavior questions, so your team doesn't have to.
Results that matter
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Up to 50%
fewer post-adoption returns in shelter deployments
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2 million+
lessons completed by pet parents
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400,000+
pet parents supported since 2020
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4.8/5
average rating from pet parents
The 50% figure comes from our rescue and shelter partnerships. Results vary.
Book a demoThe challenge for pet rehoming platforms
Rehoming websites and marketplaces help pets find new families. But some of the biggest challenges arise while finding the right match and after the pet moves into their new home:
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Hard choices, made alone
Families weigh rehoming without expert advice on their pet's behavior.
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Preventable failed placements
Small settling-in issues can grow into returns or re-listings.
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No view after the handoff
Once a pet goes home, it's hard to know how the placement is going.
Behavior support for both sides of every rehoming
Petcademy supports families while they rehome, helps adopters after placement, and shows your team how every placement is going.
What every family gets
Families rehoming a pet and new adopters all get:
- 100+ lessons for dogs and cats, covering common behavior challenges and life transitions
- Unlimited support via text and email, with an expert trainer replying to every question
- Personalized resources and guidance tailored to their pet's needs
- Automated check-ins that keep families engaged and supported throughout their journey
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How it helps families rehoming a pet
Trainer help while they decide. Some families keep their pet; others describe its needs honestly, so the next home fits.
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How it helps adopters after placement
Post-placement support through the settling-in weeks, with answers from real trainers before small issues grow.
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How it helps your platform
Fewer re-listings and fewer behavior questions for your team, plus feedback that shows how each placement is going.
The result
More matches that last, and a clear view of how they're going after the handoff.
What you get with Petcademy
Everything families, adopters, and your team need, in one program.
Before the handoff
Families get trainer help while they decide.
Help with behavior issues
A trainer helps the family work through what's happening.
Room to decide
No pressure either way: keeping or rehoming, they're supported.
An honest picture for adopters
Help describing their pet's needs kindly and clearly.
After the handoff
Post-placement support for adopters, from day one.
Answers from real trainers
An expert trainer replies to every question, by text or email.
Quick responses
Within 12 hours on weekdays, 24 on weekends.
Automated check-ins
Regular check-ins keep adopters engaged and supported.
Support that gets used
In shelter programs, 60% of adopters and fosters given access engage.
Online learning
100+ lessons for dogs and cats, on demand.
Settling into a new home
Lessons for the first days and weeks together.
For dogs and cats
Courses tailored to dogs, cats, and new adopters.
Engaging content
Animated videos and interactive quizzes.
Outcome insights
See how placements are going after the handoff.
Engagement data
See how many families and adopters use their support.
Experience surveys
Feedback from families and adopters, raw and summarized.
Behavior trends
Patterns across conversations, so you can spot issues early.
Automatic monthly reports
Key insights highlighted, so you see what matters.
Inside your app
Put Petcademy inside your app, under your brand.
Your brand, not ours
No Petcademy branding unless you want it.
Built into your product
Embeddable components for web, iOS, and Android.
No personal data needed
An anonymous identifier and basic pet details are enough.
What partners are saying
Here's what our rescue and shelter partners say about the support their adopters get.
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“We have seen a decrease in returns because our adopters are able to reach out and solve simple behavior issues.”
Stephanie LewisDirector of Animal Programs, Humane Society Naples -
“Petcademy's information is presented in a user-friendly dashboard. We can quickly see common themes to help us improve our practices and predict issues… An absolutely brilliant service.”
Fra AtyeoOperations Manager, Bendigo Animal Relief Centre -
“Petcademy saves so much extra time and work and give adopters peace of mind and makes them feel like we care, even after the dog is adopted.”
Mandy LewisFounder and President, Albert's Dog Lounge
Easy to launch, however you offer it
Offer Petcademy as a sponsored membership at the handoff, or build it into your own app.
Sponsored memberships
Families and adopters get Petcademy by text and email, with no app to download.
Inside your app
Powered by Petcademy puts our trainers and lessons inside your product, under your brand, on web, iOS, and Android.
Pricing built around your platform
Book a demo to get a custom quote.
Frequently asked questions
Both. Families get trainer help while they decide and list their pet, and adopters get post-placement support through the settling-in weeks. Your platform chooses who's included and when their support starts.
Yes, if that's what they want. When the issue is something training can help with, our trainers work through it with them, with no pressure either way: rehoming is often a responsible choice.
You see how many families and adopters use their support, the behavior topics that come up most, and feedback from both sides. Automatic monthly reports highlight what matters, so you can spot issues early, long after a pet goes home.
Yes. With Powered by Petcademy, our trainers and lessons sit inside your web, iOS, or Android app, under your brand, and you keep your own navigation and sign-in. We don't need names, emails, or addresses: an anonymous identifier and basic pet details are enough. You can also offer our AI trainer on your website or by QR code, to help more families for less. See how Powered by Petcademy works.
Pricing is custom, built around your platform. Book a demo to get a custom quote.
Certified, positive reinforcement trainers. Petcademy has supported 400,000+ pet parents since 2020, and an expert trainer replies to every question, for dogs and cats alike. We never use aversive methods or tools.
Yes. Shelters and rescues can offer Petcademy to families rehoming through their program, alongside support for adopters, fosters, and families considering surrender. See post-adoption support for shelters.
Yes. A Petcademy membership gives you an expert trainer by text and 100+ lessons, so you can work through what's going on with your dog or cat, whatever you decide. Plans start at $20. See how membership works.
Support every placement, beyond the match
Give families and adopters expert trainer support, and see how placements are going long after the handoff.
