Happier Pets, Lasting Homes

Text-based training and behavior support that keeps families together.

Illustration of Petcademy’s SMS-based post-adoption support system for pet parents

Trusted by

Rescues and shelters across the US, Canada and Australia

Key Benefits for Shelters & Rescues

Save Valuable Staff Time

By giving families direct access to expert support.

Improve Adoption Outcomes

With happier, more confident pet parents.

Prevent Unnecessary Surrenders

And Keep more pets at home.

Support Fosters

With expert guidance, reducing stress and increasing retention.

Results That Matter

50%Reduction in post-adoption returns seen by many organizations
230,000+Pet parents supported
175 staff hoursSaved for every 1000 adoptions

The Challenge for Shelters & Rescues

Running a shelter or rescue means balancing limited resources with high demand. Staff and volunteers want to help every pet and every family succeed, but:

Pets Get Returned

Adoption teams face failed placements and returns when new families don’t have the tools to succeed.

Fosters Quit

Foster programs struggle with burnout and drop-off when foster parents feel unsupported.

Families Give Up Their Long-Term Pets

Intake coordinators see too many families give up their pets simply because they lack accessible guidance.

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How Petcademy Helps

Petcademy is built to meet shelters and rescues where they are — helping you improve outcomes while reducing staff strain.

Adopters

30 days of support with online lessons, medical records, and personalized guidance from positive reinforcement trainers. Automated check-ins + direct trainer access via text.

Fosters

Foster-specific guidance and real-time trainer access to solve issues fast. Automated check-ins keep fosters active and supported.

Families Considering Surrender

Access to trainers + follow-up support to address challenges and determine next steps—keep, rehome, or surrender.

What Partners Are Saying

Cole Wakefield Photo

Petcademy allows small organizations like mine to have their own 'behavior team' to assist adopters and communities.

Cole Wakefield - Executive Director @ Good Shepherd Humane Society
Fra Atyeo Photo

Petcademy's information is presented in a user-friendly dashboard. We can quickly see common themes to help us improve our practices and predict issues, in-turn, improving our customer service and adoption success rates. An absolutely brilliant service.

Fra Atyeo - Operations Manager @ Bendigo Animal Relief Centre
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Partnering with Petcademy has been such a smart decision for our company, the support they give our adopters is amazing. I could not imagine us not having your services.

April Sanford - Director of Medical Services @ Pet Haven Center
Holly Rogue Picture

Petcademy saves our rescue tons of time having professionals answer training and behavior questions!

Holly Roge - Rescue Director @ Wisconsin Adopt a Golden Retriever
Chasity Garrett Picture

Petcademy provides an extra level of support to the fosters and adopters and allows them to get quick advice on issues they may be having.

Chasity Garret - Animal Enrichment Manager @ Humane Educational Society
Mandy Lewis Photo

Petcademy saves so much extra time and work and give adopters peace of mind and makes them feel like we care, even after the dog is adopted.

Mandy Lewis - Founder and President @ Albert's Dog Lounge
Stephanie Lewis Photo

We have seen a decrease in returns because our adopters are able to reach out and solve simple behavior issues.

Stephanie Lewis - Director of Animal Programs @ Humane Society Naples
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Petcademy takes behavior questions off our plate and frees up more time for us to work on other things AND it helps the pup & foster/adopter work together

Lindsey Bunch - Rescue Operations @ Friends of Dogs Rescue
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Petcademy reduces staff time in critical areas of customer care.

Emily Rozeske - Executive Director @ Driftless Humane Society

What Your Get With Petcademy

Text Message Support

Provide pet parents with access to your organization's dedicated Petcademy phone number.

Training & Behavior Tips

Certified positive reinforcement (R+) trainers provide recommendations that empower pet parents

Answers to Common Questions

We guide pet parents on microchip registration, vet scheduling, lost pet recovery, and more, tailored to your organization's preferences

Quick Responses

Our team responds to every question within 12-hours on weekdays, 24-hours on weekends

Proven Engagement

60% of pet parents engage over with Petcademy via text message

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Document Distribution

Automatically provide adopters with the documents they need to start life with their new pet.

Adoption Packet

Share your adoption packet with us (or let us help you create one), and we’ll distribute it automatically to adopters

Medical Records

For organizations that use compatible shelter management software, we distribute medical records to pet parents

Offers and Coupons

Highlight your preferred vendors by sharing offers and discounts from groomers, trainers, vets, and more

Data Collection & Insights

Gain valuable insights with structured feedback and analysis to increase your organization's impact.

Adoption and Foster Experience Surveys

We collect pet parent feedback and share raw and aggregate data to help you enhance the adoption/foster experience

Behavior Issues

We analyze all pet parent interactions to reveal trends, helping you design better programs for your community

Automatic Monthly Reports

Get reports delivered automatically each month with important insights highlighted

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Visual diagram of Petcademy's adoption and fostering courses

Online Learning

Set pet parents up for success with access to Petcademy's learning hub.

Fundamental Knowledge

Pet parents receive tips and techniques to help settle their new pet at home

Tailored by Species and Care Type

Courses are customized for dogs, cats, fosters, and adopters

Engaging Content

Courses feature animated videos and interactive quizzes for effective learning and retention

Receive Donations

Give pet parents simple, effective ways to support your mission.

Extended Petcademy Memberships

Pet parents can extend their membership for ongoing support, with 20% of their purchase benefiting your organization

Shop at the Petcademy Store

Your organization will appear in the Petcademy store, where 50% of profits support the group chosen by the purchaser

Pay-It-Forward Donations

Happy adopters are prompted to donate to your organization, helping others receive the same support

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Get Set-Up In One Day

We plug directly into your shelter management system and get you up and running the same day.

User Friendly Interface

Simple setup with no complicated training required—your team gets instant access to your dedicated dashboard

Seamless Integration

Petcademy seamlessly integrates with Animal Shelter Manager, AnimalsFirst, Chameleon, Pawlytics, Petpoint, Shelter Buddy, and Shelterluv

Worried About Budget? Petcademy Pays for Itself

Starting at under $2 per pet parent, just a few successful diversions can cover the program cost. Shelters and rescues typically see a 3.5X ROI in time savings alone.

Set Your Animals Up for Success With Petcademy

Reduce returns, support fosters, and keep more pets in homes with a scalable solution that works alongside your team.

Frequently Asked Questions