Petcademy for Lost Pet Services
Everyday value for lost pet recovery memberships
Expert trainer help members use all year, not just in a crisis.
Everyday value
Make your lost pet recovery membership something members use all year.
A reason to stay
Members who get value between emergencies have a clear reason to stay.
Stand out beyond price
Offer expert support members value, so you compete on more than price.
A partner in lifelong care
Be there for members' pets every day, not only when something goes wrong.
Results that matter
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400,000+
pet parents supported since 2020
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60%
of pet parents actively engage*
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Trusted by PetPlace since 2020
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4.8/5
average rating from pet parents
*The 60% figure comes from Petcademy's rescue and shelter partnerships, where the same support is measured at scale. Results vary.
Book a demoThe challenge for lost pet services
Members join hoping they'll never need you. That's good news for their pets, but it can make your value hard to see between emergencies:
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Unseen until an emergency
Many members only think of you when their pet goes missing.
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Renewal feels optional
After a quiet year, members can wonder what they're paying for.
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Plans start to look alike
In a crowded market, plans get compared on price and little else.
How Petcademy helps
Behavior is the everyday side of lost pet protection. Petcademy helps members with recall, door manners, and noise fears, and everything in between.
What every member gets
Dog and cat parents who get Petcademy through you receive:
- Expert help by text and email, every reply sent by a certified trainer
- A training plan built for their pet, based on breed, age, and species
- 100+ lessons for dogs and cats, from recall to settling into a new home
- Check-ins from a trainer to see how things are going
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How it helps microchip registries
Turn a one-time registration into an ongoing relationship, with expert help members can use from day one.
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How it helps pet recovery services
Add an everyday benefit alongside alerts and recovery support, one members use in quiet years too.
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How it helps pet tracker brands
Pair your smart tag or GPS tracker subscription with recall and calm door routines, so it earns its place between alerts.
What you get with Petcademy
Everyday support for your members, and simple ways to offer it.
Trainer support by text
Members text a trainer about their own pet.
Recall and door manners
Coming when called, and waiting calmly at an open door.
Calm during fireworks and storms
A plan in place before the loud nights arrive.
Settling in a new pet
Support through the first weeks in a new home.
Every reply from a real trainer
Answers within 12 hours on weekdays, 24 on weekends.
Plans and lessons
Learning that fits each pet, at their own pace.
A plan built for their pet
Based on breed, age, and species, not generic advice.
100+ lessons for dogs and cats
Videos and quizzes, from recall to settling in.
Check-ins from a trainer
Follow-ups that keep members engaged between questions.
Ways to offer it
Fit Petcademy into the plans you already sell.
Included with every plan
Everyday value for every member, from the day they join.
An add-on or premium tier
Let members opt in, or give them a reason to upgrade.
Inside your app
Under your brand, with Powered by Petcademy.
Member insights
See how your members use their support.
Engagement at a glance
Sign-ups, messages, and lessons completed, in your dashboard.
Behavior trends
The topics your members ask about most, like recall.
Automatic monthly reports
Key insights highlighted, so you see what matters.
What partners are saying
Our partners use the same expert trainer support. Here's what they say.
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“Petcademy has been an incredible partner. Together we have been able to offer high quality, convenient and affordable online pet training to thousands of pet parents.”
Michelle ColeChief Marketing Officer & Sales Officer, Pethealth -
“Petcademy allows small organizations like mine to have their own 'behavior team' to assist adopters and communities.”
Cole WakefieldExecutive Director, Good Shepherd Humane Society -
“Petcademy reduces staff time in critical areas of customer care.”
Emily RozeskeExecutive Director, Driftless Humane Society
Easy to add to the plans you already sell
Pick how members get Petcademy. We set it up, and our trainers take it from there.
Simple onboarding
We set up your program and member access, and our trainers answer every behavior question.
Fits how you sell
Include Petcademy with every plan, or offer it as an add-on, a premium tier, or inside your app.
Pricing built around your program
Book a demo to get a custom quote.
Frequently asked questions
It gives members a reason to use their membership all year, not only when a pet goes missing. They text expert trainers about recall, slipping out the door, noise fears, and everyday behavior, and follow lessons built for their pet. A benefit members use often makes the whole membership easier to value, and easier to keep.
It can help reduce the risk, but no training can promise a pet won't get lost. Pets slip out doors, don't come when called, or bolt at loud noises. Our trainers help members practice recall, calm door routines, and settling during storms, with positive reinforcement only. It works alongside microchips and tags, not instead of them.
Yes, either works. Include Petcademy with every plan so all members get everyday value, or offer it as an add-on or premium tier that members choose. We'll help you pick the model that fits your plans on a demo call.
Pricing is custom, built around your program. Book a demo to get a custom quote. Petcademy supports pet parents in the US, Canada, and Australia.
Our certified, positive reinforcement trainers. An expert trainer replies to every question, within 12 hours on weekdays and 24 on weekends. We use positive reinforcement only, with no aversive methods or tools, ever. Meet our team.
Yes. Petcademy supports dog and cat parents alike, with trainers and lessons for both. That includes help keeping indoor cats happy and safely inside, like calm routines for cats who try to slip out the door. See what a membership includes.
Yes. With Powered by Petcademy, members message a trainer, follow their plan, and take lessons inside your app, under your brand. Or members can use Petcademy by text and email, with no app to download. You can also offer our AI trainer on your website or by QR code, to help more pet parents for less.
For standalone memberships, we need basic contact information, such as names, email addresses, and phone numbers, so we can reach members and provide support. For in-app integrations, an anonymous identifier is enough, with no names, emails, or addresses required. In either case, your relationship with your members stays yours.
Make lost pet protection part of every day
Give members expert trainer support they'll use all year, and one more reason to stay with you.
