Get help by text or email. An expert trainer replies to every question.
Your membership works on the phone you already have. There's no app to download, just text, email, and short lessons in your browser.
Pick 1, 3, or 12 months. Plans start at $20 and never renew automatically.
Share their age, history, and what you'd like to work on. Add up to 5 pets.
Ask about anything, from big worries to small habits, as often as you need.
Watch short lessons whenever it suits you, then practice together at home.
Every plan includes unlimited expert help, 100+ lessons, and a photo album. Longer plans add monthly check-ins and a custom training plan.
A certified, positive reinforcement trainer replies to every question, within 12 hours on weekdays and 24 on weekends.
Bite-sized, animated video lessons created by certified trainers, from the basics to behavioral challenges.
Photo prompts help you capture everyday moments with your pet and keep them together in one personal album.
We check in monthly to see how things are going. Your custom plan is built around your pet's age, history, and needs.
Big change or small habit, you can ask us. Here are some of the everyday things we help with.
Sudden change in behavior? See your vet first, and we'll work alongside them.
400,000+
pet parents supported
4.8/5
average pet parent rating
2 million+
lessons completed
3 countries:
the US, Canada, and Australia
Our trainers and behavior consultants bring extensive shelter and rescue experience. They use positive reinforcement only, so training is enjoyable for you and your pet.
“The support offered in a timely manner was very reassuring during those early days.”
Rated 5 out of 5
“My cat loves to scratch and Petcademy helped me identify ways to direct my cat to scratch things other than my couch! Hershey is happy and so am I.”
Rated 5 out of 5
“I loved that the videos were bite-sized and focused on the key pieces of information I need to practice with my dog.”
“You guys are amazing, and I really appreciate all your help.”
“There was a lot of useful information and tips as well as personalized advice from trainers. It’s great for understanding behaviors in a new environment and the adjustments your dog needs to take to settle in and really be themselves.”
“For new-to-pets folks, I think there is a lot of great content in the library that could be supportive and helpful. The videos are easy to digest, and the communication over the last month (first month with our new pal at home), felt very welcoming and available, if needed.”
“It’s such a relief to get some practical advice.”
“We read the article on your site... and it worked like a charm.”
“I've printed a lot of it out, and it's really helped us get adjusted to each other in her new surroundings. Thank you so much for your support.”
“The prompt text answers and kind responses to help a new pet parent. The quick and informative answers that are personable, not “google” answers.”
“The suggestions along with the other lessons from Petcademy have helped us so much!”
“Great responses to my questions. I got the info I needed really fast and I felt it was tailored to my needs not just a stock answer. The videos were also really helpful.”
“After adopting Lucy we had questions and needed advice without having to use Google. Getting quick replies with an answer or suggestions from a real person was not only helpful but comforting. Adopting a rescue can be overwhelming at the beginning so it's nice to know you can reach out to someone for answers or suggestions. The first 30 days especially.”
“Great to have a trained professional to give you good advice and support.”
“I’m an experienced pet owner but it was nice to be able to get specialized advice quickly instead of googling.”
“Helpful. Touched on the points that were of most interest and gave assurance that I was moving in the right direction. As a first time dog owner that raises confidence in training.”
“Good information for new pet people. I’m a veterinarian and if I was practicing I would absolutely recommend it to people new to pets.”
“Because for new pet parents it can be overwhelming. Learning how to care, what’s normal, what’s not, why do they do this or that, it can be a lot, and having some guidance and support can make all the difference.”
Yes. Every reply comes from a certified, positive reinforcement trainer with shelter and rescue experience. Meet our team to see who's behind your answers.
No. You can message our trainers by text, email, or directly through your Pet Parent Hub. Lessons open in any web browser, so there's nothing to download. All you need is a smartphone and an internet connection.
Within 12 hours on weekdays and 24 hours on weekends. Send your question whenever it comes up, day or night.
Everyday training and behavior for dogs and cats: settling in a new pet, house training, leash pulling, puppy biting, barking, being home alone, scratching, litter box habits, and pets getting along. If it's part of life with your pet, ask us.
Yes. Photos and short videos can help our trainers better understand what's happening. You can share them by text, email, or directly through your Pet Parent Hub.
Yes to both. We support cats as well as dogs, with behavior help and lessons for each. You can add up to 5 pets to your account, and each one gets tailored guidance.
No. Serious aggression requires an in-person assessment by a qualified behavior professional. We recommend starting with your veterinarian to rule out pain or medical issues and asking for a referral to a qualified professional who can assess your pet safely.
Reply to your welcome text to reach us, and log in to find your lessons. When your access ends, you can keep going with a plan of your own. Want to offer Petcademy to the people you serve? See how we work with organizations.
Choose 1, 3, or 12 months of support for your dog or cat. Plans from $20, with no auto-renewal.
