Petcademy for Pet-Friendly Housing
Happier pets, stronger communities
Expert trainers make pet-friendly property management easier.
Keep residents renewing
Help residents with pets feel at home, so they're happy to renew.
Help prevent complaints
Residents get expert help with barking and other pet issues early on.
A confident property team
Staff get simple guidance and a trainer to ask when pet questions arise.
A standout pet amenity
Expert support that goes beyond dog parks and pet wash stations.
Results that matter
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400,000+
pet parents supported since 2020
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60%
of pet parents actively engage*
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2 million+
lessons completed by pet parents
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4.8/5
average rating from pet parents
*The 60% figure comes from Petcademy's rescue and shelter partnerships, where we measure it at scale. Results vary.
Book a demoThe challenge of pet-friendly property management
Residents in pet-friendly rentals stay 21% longer (2021 Pet-Inclusive Housing Report). But when a pet struggles to settle in, everyone feels it:
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Complaints pile up
Barking and other pet issues strain neighbors and land on your desk.
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Staff feel unprepared
Your team gets pet questions it was never trained to answer.
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Damage and early move-outs
When pet issues go unsolved, a selling point turns into a cost.
How Petcademy helps
Petcademy gives residents with pets and your team practical, positive reinforcement support, so small issues get help before they grow.
What every resident gets
Residents with pets, new or renewing, all get:
- A Petcademy membership, offered at lease signing, move-in or renewal
- Support by text: an expert trainer replies to every question
- 100+ online lessons for dogs and cats, from settling in to alone time
- Regular check-ins with tips that help build good habits early
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How it helps residents with pets
Residents settle in with confidence, with a trainer a text away for barking, chewing or house training from day one.
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How it helps your team
Leasing and maintenance staff get simple guidance and a trainer to ask, so pet questions don't land on them alone.
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How it helps the whole community
Help that starts early can mean calmer hallways and shared spaces, for neighbors with and without pets.
The result
Residents who feel at home, a team that feels ready and calmer shared spaces.
What you get with Petcademy
Everything residents with pets and your team need, in one program.
Text message support
Residents text a dedicated Petcademy number.
An expert trainer, every reply
Every reply comes from a certified, positive reinforcement trainer.
Reliable replies
Within 12 hours on weekdays, 24 on weekends.
Help with everyday issues
Barking, alone time, chewing, litter box habits and more.
Pet parents use it
In our shelter programs, 60% of pet parents engage by text.
Online learning
Every resident with a pet gets 100+ lessons.
Settling into a new home
Help pets adjust to new rooms, sounds and neighbors.
Good-neighbor skills
Calm greetings, quiet time and loose-leash walking in shared spaces.
Made for dogs and cats
Animated videos and quick quizzes, made for each species.
Staff readiness
Your team learns to handle pet questions calmly.
Pet behavior basics
Simple lessons for leasing and maintenance teams.
A trainer to ask
Staff can text or email a trainer when a situation comes up.
Check-ins and reports
See how residents and their pets are doing.
Regular check-ins
Timely tips and encouragement that keep residents on track.
Resident feedback
Survey results on how residents feel about the support.
Monthly reports
Trends across residents' questions, delivered every month.
What partners are saying
Residents get the same expert support our partners and pet parents rely on. Here's what they say.
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From a rescue partner
“Petcademy allows small organizations like mine to have their own 'behavior team' to assist adopters and communities.”
Cole WakefieldExecutive Director, Good Shepherd Humane Society -
Rated 5 out of 5
“My cat loves to scratch and Petcademy helped me identify ways to direct my cat to scratch things other than my couch! Hershey is happy and so am I.”
Judy C. & HersheyCat parent -
“Petcademy has been an incredible partner. Together we have been able to offer high quality, convenient and affordable online pet training to thousands of pet parents.”
Michelle ColeChief Marketing Officer & Sales Officer, Pethealth
Simple to start, easy on your budget
Whether you manage one building or a multifamily portfolio, we set it up with you.
User-friendly dashboard
Simple setup with no complicated training. Your team gets its own dashboard from day one.
Offer it your way
Include it at lease signing, move-in, or renewal, or inside your own resident app with Powered by Petcademy.
Pricing built around your properties
Book a demo to get a custom quote.
Frequently asked questions
Petcademy gives residents with pets support by text from expert trainers, plus 100+ online lessons and regular check-ins, for dogs and cats alike. Your team gets simple guidance and a trainer to ask, too. Barking, chewing and house-training issues get help early, so they're less likely to turn into complaints or damage.
Help residents early. Barking often starts while a pet adjusts to new sounds, neighbors or time alone. With Petcademy, residents can text a trainer as soon as it starts and get practical steps for their pet, and check-ins keep them on track. We teach positive reinforcement only, with no aversive methods or tools, ever.
It can help. Residents get positive reinforcement guidance on the habits behind pet damage, like chewing, scratching and house-training accidents: the right chew toys and scratching posts, a steady routine and a plan for time alone. Early help makes damage less likely, though no program can rule it out.
You choose when to offer it: at lease signing, at move-in or at renewal. Residents with pets get a Petcademy membership with text support from expert trainers, 100+ lessons and regular check-ins, for their dogs and cats. See what a membership includes.
Yes. Your staff can text or email a Petcademy trainer when a pet situation comes up, and get simple lessons on pet behavior so they can respond calmly.
No. Screening and your pet policy happen before move-in. Petcademy helps after residents and their pets arrive, with expert support for everyday pet issues. It works alongside the screening tools, policies and pet amenities you already have, from dog parks to pet wash stations.
Yes. With Powered by Petcademy, trainer support, training plans and lessons sit inside your resident app, under your brand. We don't need residents' names or email addresses: an anonymous identifier and basic pet details are enough. You can also offer our AI trainer on your website or by QR code, to help more residents for less. See how Powered by Petcademy works.
Pricing is custom, built around your properties. Book a demo to get a custom quote.
Take the stress out of pet-friendly housing
Give residents with pets and your team expert trainer support, and build a truly pet-inclusive community.
