Reduce surrenders with a cost-effective solution

Enhance your diversion program by offering SMS based behavioral support to your adopters, fosters and pet parents considering surrendering their pet. Plans start at $79/month.


Trusted by

Rescues and shelters across the US, UK, Australia and Canada

Results to Date

+60,000Pets supported
4.8/5Avg. Pet Parent Rating
+40%Pet parents engage

What our partners say

Cole (Good Shepherd HS).jpeg

Petcademy allows small organizations like mine to have their own 'behavior team' to assist adopters and communities.

Cole Wakefield - Executive Director @ Good Shepard Humane Society
Fra (Bendigo HS).png

Petcademy's information is presented in a user-friendly dashboard. We can quickly see common themes to help us improve our practices and predict issues, in-turn, improving our customer service and adoption success rates. An absolutely brilliant service.

Fra Atyeo - Operations Manager @ Bendigo Animal Relief Centre
April (Ramona HS).jpeg

Partnering with Petcademy has been such a smart decision for our company, the support they give our adopters is amazing.

April Sanford - Director of Medical Services @ Ramona Humane Society

SMS behavioral support

Adopters, fosters and pet parents considering surrendering their pet can text your organization's unique Petcademy phone number.

Quick response

Our certified trainers and behavioral consultants respond to every question within 24 hours, 5 days a week.

Proven engagement

Over 40% of pets parents ask questions and engage with Petcademy's weekly surveys via SMS.

Automated checkins

We handle reaching out to pet parents, gathering important data and generating reports for you.


Online training courses

All pet parents get access to Petcademy’s adoption and fostering fundamentals courses to help them transition their dog or cat into their home.

We take care of training

Our courses enable your staff to focus on adopting more animals instead of answering the phone.

Tailored programs for dogs, cats, fosters and adopters

Our trainers created special training courses for each animal and care type.

Receive donations

We give pet parents the option to upgrade to a premium membership with over 100 lessons and videos. When they upgrade, we give 20% back to you.

Pre-surrender support

Reduce intakes by offering Petcademy support to pet parents considering surrendering their pet because of behavioral problems.

Offload support to us

We work directly with pet parents to help them resolve the issues they're having, provide training recommendations, and checkin weekly to increase the likelihood they keep their pet.

Pays for itself

The money saved when diversions are successful and a handful of pet parents keep their pets, can pay for the entire Petcademy program.

Option for ongoing support

All pet parents receive 30 days of support, and we give them the option to upgrade and receive 12 months of support.


Custom dashboard

Get actionable, real-time visibility into the behavioral challenges pet parents are facing at home, enabling you to take action before a pet is returned.

User friendly interface

No training required, and your team can be up and running within 24 hours after sign-up.

Alerts for pet parents in trouble

Our dashboard automatically flags if a pet parent is having a difficult time so you can follow up directly.

Automatic reports & insights

Get reports delivered automatically each month with important insights highlighted.

Book a demo to learn more

Come say hello! We’d be happy to chat.


All Petcademy trainers and behavioral consultants are SFTD-CTP, CPDT-KA, FFCP, or KPA-CTP certified. We exclusively recommend fear free, positive reinforcement based training tactics.


For rescues and shelters, we offer monthly and annual subscription plans. Our plans start at $79/month and vary depending on the size of the organization.

Software integrations

We currently have direct integrations with Animal Shelter Manager, Shelter Buddy, Shelterluv, and Pawlytics and can explore other integrations upon request.

Donation program

We give pet parents the option to upgrade to a premium membership with over 100 lessons and videos. When they upgrade, we donate 20% back to you.