What is a premium Petcademy membership?

A premium Petcademy membership is an online program that helps pet parents train their dogs and cats. It includes a customized training plan, access to online support groups, a library of animated videos, and unlimited messaging with Petcademy’s team of trainers.

What device or operating system do I need?

The course is web-based, so all you need is a computer or smartphone that can access the internet.

How long do I have access for?

You will receive one year of access to Petcademy’s premium features, which includes a library of animated training videos and unlimited support from Petcademy’s team of certified trainers and behaviorists.

What kind of training does Petcademy practice?

All Petcademy trainers are SFTD-CTP, CPDT-KA, FFCP, or KPA-CTP certified. We exclusively recommend fear free, positive reinforcement based training tactics.

Do you really donate a portion of sales to rescues and shelters?

Yes! We’re big fans of helping all animals find their forever home, and will donate 20% of the revenue from your online purchase to the rescue or shelter of your choice. Just tell us the name of your favorite rescue or shelter after you enroll.

Full Service Post-Adoption Support for Rescues and Shelters

Text Message Support

Provide pet parents with access to your organization's dedicated Petcademy phone number.

Training & Behavior Tips

Certified positive reinforcement (R+) trainers provide recommendations that empower pet parents

Answers to Common Questions

We guide pet parents on microchip registration, vet scheduling, lost pet recovery, and more, tailored to your organization's preferences

Quick Responses

Our team responds to every question within 12-hours on weekdays, 24-hours on weekends

Proven Engagement

60% of pet parents engage over with Petcademy via text message

Document Distribution

Automatically provide adopters with the documents they need to start life with their new pet.

Adoption Packet

Share your adoption packet with us (or let us help you create one), and we’ll distribute it automatically to adopters

Medical Records

For organizations that use compatible shelter management software, we distribute medical records to pet parents

Offers and Coupons

Highlight your preferred vendors by sharing offers and discounts from groomers, trainers, vets, and more

Data Collection & Insights

Gain valuable insights with structured feedback and analysis to increase your organization's impact.

Adoption and Foster Experience Surveys

We collect pet parent feedback and share raw and aggregate data to help you enhance the adoption/foster experience

Behavior Issues

We analyze all pet parent interactions to reveal trends, helping you design better programs for your community

Automatic Monthly Reports

Get reports delivered automatically each month with important insights highlighted

Visual diagram of Petcademy's adoption and fostering courses

Online Learning

Set pet parents up for success with access to Petcademy's learning hub.

Fundamental Knowledge

Pet parents receive tips and techniques to help settle their new pet at home

Tailored by Species and Care Type

Courses are customized for dogs, cats, fosters, and adopters

Engaging Content

Courses feature animated videos and interactive quizzes for effective learning and retention

Receive Donations

Give pet parents simple, effective ways to support your mission.

Buy A Premium Petcademy Membership

Pet parents can upgrade for ongoing support, with 20% of their purchase benefiting your organization

Shop at the Petcademy Store

Your organization will appear in the Petcademy store, where 50% of profits support the group chosen by the purchaser

Pay-It-Forward Donations

Happy adopters are prompted to donate to your organization, helping others receive the same support

Get Set-Up In One Day

We plug directly into your shelter management system and get you up and running the same day.

User Friendly Interface

Simple setup with no complicated training required—your team gets instant access to your dedicated dashboard

Seamless Integration

Petcademy seamlessly integrates with Animal Shelter Manager, AnimalsFirst, Chameleon, Pawlytics, Petpoint, Shelter Buddy, and Shelterluv

Worried About Budget? Petcademy Pays for Itself

Starting at under $2 per pet parent, just a few successful diversions can cover the program cost. Shelters and rescues typically see a 3.5X ROI in time savings alone.

Book a demo to learn more

Come say hello! We’d be happy to chat.

Book a demo

What our partners say

Petcademy allows small organizations like mine to have their own 'behavior team' to assist adopters and communities.

Cole Wakefield - Executive Director @ Good Shepherd Humane Society

Petcademy's information is presented in a user-friendly dashboard. We can quickly see common themes to help us improve our practices and predict issues, in-turn, improving our customer service and adoption success rates. An absolutely brilliant service.

Fra Atyeo - Operations Manager @ Bendigo Animal Relief Centre

Partnering with Petcademy has been such a smart decision for our company, the support they give our adopters is amazing. I could not imagine us not having your services.

April Sanford - Director of Medical Services @ Pet Haven Center

Petcademy saves our rescue tons of time having professionals answer training and behavior questions!

Holly Roge - Rescue Director @ Wisconsin Adopt a Golden Retriever

Petcademy provides an extra level of support to the fosters and adopters and allows them to get quick advice on issues they may be having.

Chasity Garret - Animal Enrichment Manager @ Humane Educational Society

Petcademy saves so much extra time and work and give adopters peace of mind and makes them feel like we care, even after the dog is adopted.

Mandy Lewis - Founder and President @ Albert's Dog Lounge

We have seen a decrease in returns because our adopters are able to reach out and solve simple behavior issues.

Stephanie Lewis - Director of Animal Programs @ Humane Society Naples

Petcademy takes behavior questions off our plate and frees up more time for us to work on other things AND it helps the pup & foster/adopter work together

Lindsey Bunch - Rescue Operations @ Friends of Dogs Rescue

Petcademy reduces staff time in critical areas of customer care.

Emily Rozeske - Executive Director @ Driftless Humane Society

Frequently Asked Questions

What type of training does Petcademy practice?

Petcademy exclusively practices fear-free, positive reinforcement-based training. All Petcademy trainers hold certifications such as SFTD-CTP, CPDT-KA, FFCP, or KPA-CTP.

How much does Petcademy cost?

Our pricing for Petcademy is based on the anticipated number of adoptions. We charge $2.00 per anticipated adoption, with the option of monthly or annual billing. For example, if you anticipate adopting 600 animals within the next year, the cost for Petcademy would be $1200 annually. This fee covers support services for adopters, fosters, and pet parents within the community who are considering surrendering their pets. We aim for clarity and simplicity in our pricing structure.

Does Petcademy plug into my shelter management system?

Yes! Petcademy currently integrates seamlessly with popular systems such as Animal Shelter Manager, Shelter Buddy, Shelterluv, AnimalFirst, Pawlytics, Petpoint and Chameleon. Custom integrations can be explored upon request.

How does Petcademy customize its services for our organization?

During onboarding, we collect all organization-specific information to ensure a fully customized experience. Your organization has complete control over what is shared with pet parents, except for training and behavior guidance, which is handled by our certified trainers.