Comprehensive Support for Your Adopters and Fosters

Take post-adoption, foster and diversion support off your plate with text-based guidance from certified trainers, adoption packet distribution, and customized resources. Petcademy helps pet parents confidently transition their pets into loving homes and saves your team time.

Illustration of Petcademy’s SMS-based post-adoption support system for pet parents

Trusted by

Rescues and shelters across the US, Canada and Australia

Results That Matter

50%Reduction in post-adoption returns
80,000+Pet parents supported
175 staff hoursSaved for every 1000 adoptions

How Petcademy Supports Your Team and Community

Text Message Support

Provide pet parents with access to your organization's dedicated Petcademy phone number.

Training & Behavior Tips

Certified positive reinforcement (R+) trainers provide recommendations that empower pet parents

Answers to Common Questions

We guide pet parents on microchip registration, vet scheduling, lost pet recovery, and more, tailored to your organization's preferences

Quick Responses

Our team responds to every question within 12-hours on weekdays, 24-hours on weekends

Proven Engagement

Over 60% of pet parents engage over with Petcademy via text message

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Document Distribution

Automatically provide adopters with the documents they need to start life with their new pet.

Adoption Packet

Share your adoption packet with us (or let us help you create one), and we’ll distribute it automatically to adopters

Medical Records

For organizations that use compatible shelter management software, we distribute medical records to pet parents

Offers and Coupons

Highlight your preferred vendors by sharing offers and discounts from groomers, trainers, vets, and more

Data Collection & Insights

Gain valuable insights with structured feedback and analysis to increase your organization's impact.

Adoption and Foster Experience Surveys

We collect pet parent feedback and share raw and aggregate data to help you enhance the adoption/foster experience

Behavior Issues

We analyze all pet parent interactions to reveal trends, helping you design better programs for your community

Automatic Monthly Reports

Get reports delivered automatically each month with important insights highlighted

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Visual diagram of Petcademy's adoption and fostering courses

Online Learning

Set pet parents up for success with access to Petcademy's learning hub.

Fundamental Knowledge

Pet parents receive tips and techniques to help settle their new pet at home

Tailored by Species and Care Type

Courses are customized for dogs, cats, fosters, and adopters

Engaging Content

Courses feature animated videos and interactive quizzes for effective learning and retention

Receive Donations

Give pet parents simple, effective ways to support your mission.

Buy A Premium Petcademy Membership

Pet parents can upgrade for ongoing support, with 20% of their purchase benefiting your organization

Shop at the Petcademy Store

Your organization will appear in the Petcademy store, where 50% of profits support the group chosen by the purchaser

Pay-It-Forward Donations

Happy adopters are prompted to donate to your organization, helping others receive the same support

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Get Set-Up In One Day

We plug directly into your shelter management system and get you up and running the same day.

User Friendly Interface

Simple setup with no complicated training required—your team gets instant access to your dedicated dashboard

Seamless Integration

Petcademy seamlessly integrates with Animal Shelter Manager, AnimalsFirst, Chameleon, Pawlytics, Petpoint, Shelter Buddy, and Shelterluv

Worried About Budget? Petcademy Pays for Itself

Starting at under $2 per pet parent, just a few successful diversions can cover the program cost. Shelters and rescues typically see a 3.5X ROI in time savings alone.

Book a demo to learn more

Come say hello! We’d be happy to chat.

What our partners say

Cole Wakefield Photo

Petcademy allows small organizations like mine to have their own 'behavior team' to assist adopters and communities.

Cole Wakefield - Executive Director @ Good Shepherd Humane Society
Fra Atyeo Photo

Petcademy's information is presented in a user-friendly dashboard. We can quickly see common themes to help us improve our practices and predict issues, in-turn, improving our customer service and adoption success rates. An absolutely brilliant service.

Fra Atyeo - Operations Manager @ Bendigo Animal Relief Centre
April Sanford Photo

Partnering with Petcademy has been such a smart decision for our company, the support they give our adopters is amazing. I could not imagine us not having your services.

April Sanford - Director of Medical Services @ Pet Haven Center
Holly Rogue Picture

Petcademy saves our rescue tons of time having professionals answer training and behavior questions!

Holly Roge - Rescue Director @ Wisconsin Adopt a Golden Retriever
Chasity Garrett Picture

Petcademy provides an extra level of support to the fosters and adopters and allows them to get quick advice on issues they may be having.

Chasity Garret - Animal Enrichment Manager @ Humane Educational Society
Mandy Lewis Photo

Petcademy saves so much extra time and work and give adopters peace of mind and makes them feel like we care, even after the dog is adopted.

Mandy Lewis - Founder and President @ Albert's Dog Lounge
Stephanie Lewis Photo

We have seen a decrease in returns because our adopters are able to reach out and solve simple behavior issues.

Stephanie Lewis - Director of Animal Programs @ Humane Society Naples
Lindsey Bunch Photo

Petcademy takes behavior questions off our plate and frees up more time for us to work on other things AND it helps the pup & foster/adopter work together

Lindsey Bunch - Rescue Operations @ Friends of Dogs Rescue
Emily Rozeske Photo

Petcademy reduces staff time in critical areas of customer care.

Emily Rozeske - Executive Director @ Driftless Humane Society

Frequently Asked Questions